We Are Legion
While not all Old Navy stores carry plus sizes, once they hit 100,000 square feet or so, Gap Inc generously allots a dark back corner to the sizes that end with X. After making a purchase online last Friday, I was given the opportunity to fill out a survey. It seemed as optimistic as sending off a message in a bottle, but what the hell? I wrote:
A customer service consultant identified only as "Shelly" responded to my concerns. Sort of.
I can't find anything online about brick and mortar plus size departments being eliminated, but apparently plus sized shoppers should cherish those dark corners while we still have them, because there's yet another rack of itty bitty ironic screen printed tees just aching for that real estate.
Speaking for plus size girls everywhere, we have money and want to spend it! Give us more options and choices, like the ones in standard sizes.
A customer service consultant identified only as "Shelly" responded to my concerns. Sort of.
While we are eliminating the plus line from some Old Navy stores, we are not discontinuing this line of merchandise, and we apologize for any disappointment. We are constantly evaluating and re-evaluating our business, and customer feedback like yours is a vital part of the process. Thanks again for taking the time to share your thoughts with us. The Old Navy plus line will remain available at select stores and online at oldnavy.com.
I can't find anything online about brick and mortar plus size departments being eliminated, but apparently plus sized shoppers should cherish those dark corners while we still have them, because there's yet another rack of itty bitty ironic screen printed tees just aching for that real estate.
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